You may not have an online account at all. Dracore only creates an anonymous online account if you have played online duels or turned on Cloud Backup (which is off by default). If you have only played offline, nothing about you is stored on our server — just delete the app to remove your progress.
Delete your online account in the app
- Open Dracore
Launch the app on the iPhone you play on. An internet connection is needed for this step.
- Open Settings
Tap the gear (settings) icon at the top right of the screen.
- Find the Online section
Settings→Online — scroll down if needed. This is also where Cloud Backup is switched on or off.
- Tap “Delete online data”
Settings→Online→Delete online data. If you don’t see this button, no online account exists on this device and there is nothing on our server to delete.
- Tap “Delete permanently”
Confirm on the sheet that appears. Cloud Backup is switched off, the account token is removed from your Keychain, and your online account and all cloud backups are permanently erased from our server immediately. This cannot be undone.
What gets deleted — and what doesn’t
| Data | “Delete online data” |
|---|---|
| Anonymous online account (ID and token hash) | Permanently deleted, immediately |
| Your warden name held on the server | Permanently deleted with the account |
| All cloud backups of your save | Permanently deleted, immediately |
| Duel records you took part in | Unlinked from you immediately; only an anonymous outcome, turn count and timestamps remain |
| Progress saved on your iPhone | Kept — you can keep playing offline |
Server logs contain only pepper-hashed IP tags and timestamps, not your account details, and are kept only as long as needed for security and abuse prevention. See the Privacy Policy for retention details.
Remove your local progress too
- Delete online data first
Follow the in-app steps above if you have ever used online duels or Cloud Backup. This also removes the account token from your iPhone’s Keychain.
- Delete the app
Touch and hold the Dracore icon, tap Remove App, then Delete App. iOS removes your local progress. If iCloud save was on, a copy stays in your own iCloud so a reinstall can restore it; to erase that too, open the iOS Settings app → your name → iCloud → Manage Storage and delete Dracore’s data (or turn off iCloud save in Dracore before deleting the app).
Why the order matters: Dracore keeps your anonymous account token in the iOS Keychain, which iOS may preserve even after the app is deleted. If you delete the app without first deleting your online data, a reinstall could reconnect to the same online account. Deleting online data in the app first removes the server account for good.
If the app is no longer installed
If you can’t use the app — for example, you deleted it or no longer have the device — email us and we’ll help:
- Email support@dracore.app
Use the subject “Data deletion request”. Email a deletion request
- Tell us how to find your account
Because accounts are anonymous, include your warden name, the approximate date you last played online or backed up, and your device model. Never send passwords — we will never ask for one.
- We confirm and delete
If we can reasonably identify the account, we will delete it and its backups and confirm by email, within the time required by law (usually within 30 days).
If you reinstall Dracore on a device where the Keychain token still exists, you can also simply follow the in-app steps above.
Questions
Email support@dracore.app or read our Privacy Policy.